In terms of CPQ, self-service capabilities are represented by the opportunity to edit online a proposed quote. Sculptor CPQ, for instance, has an integrated interactive web quote
functionality. That means that a customer can receive a published secure link via Salesforce notification, a messenger or email, edit it online, add missing products and services, approve the quote, and send it back to a sales rep. In this case, we achieve a flawless and adaptable collaboration between a company and its client.